Privacy Policy

At Rosero Infra LLP, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, submit an enquiry, request a callback, book a site visit, contact us through WhatsApp or call, or interact with our digital platforms.

By using our website or sharing your details with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from users who visit our website or interact with us through enquiry forms, call buttons, WhatsApp links, landing pages, advertisements, social media platforms, or other communication channels.

• Full name
• Phone number
• Email address
• City or location
• Property preferences
• Budget range, if voluntarily provided
• Enquiry message or requirement details
• Preferred time for callback or site visit
• IP address
• Browser type and device information
• Website usage data
• Cookies and analytics data
• Any other information voluntarily submitted by you

2. How We Use Your Information

Rosero Infra LLP may use your information for the following purposes:

• To respond to your property enquiry
• To contact you through phone, email, SMS, or WhatsApp
• To schedule site visits or consultations
• To share project details, brochures, pricing, availability, and offers
• To provide information about Rosero Infra LLP projects and services
• To improve website performance and user experience
• To understand customer preferences and enquiry trends
• To run marketing, remarketing, and promotional campaigns
• To comply with legal, regulatory, or contractual obligations
• To prevent fraud, misuse, or unauthorized activity on our website

3. Consent

By submitting your details on our website, enquiry form, landing page, WhatsApp link, or any other communication channel, you consent to Rosero Infra LLP collecting and using your information for communication, marketing, service, and enquiry-related purposes.

You also consent to being contacted by Rosero Infra LLP or its authorized representatives through call, SMS, WhatsApp, email, or other communication methods regarding property information, project updates, offers, site visits, and related services.

You may withdraw your consent at any time by contacting us using the details mentioned in this Privacy Policy.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar tracking technologies to improve user experience and analyze website performance.

• Understand how visitors use our website
• Improve website speed, layout, and content
• Track page visits and enquiry behaviour
• Measure advertising performance
• Show relevant remarketing ads on platforms such as Google, Meta, or other advertising networks

You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Google Analytics, Advertising and Remarketing

We may use third-party tools such as Google Analytics, Google Ads, Meta Ads, or other marketing platforms to measure website traffic, track conversions, and show relevant advertisements.

• Pages visited
• Time spent on the website
• Device and browser information
• Approximate location
• Ad interaction data
• Conversion or enquiry actions

This information helps us improve our website, marketing campaigns, and customer communication. Third-party platforms may process data according to their own privacy policies.

6. Sharing of Information

We may share your information only when necessary and in a limited manner with:

• Authorized employees or representatives of Rosero Infra LLP
• Sales and customer support teams
• Marketing and advertising service providers
• Website hosting, CRM, analytics, or technical service providers
• Legal, regulatory, or government authorities, if required by law
• Business partners or service providers involved in responding to your enquiry

We ensure that such sharing is done only for legitimate business purposes and with reasonable safeguards.

7. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we make every effort to protect your information, we cannot guarantee absolute security of data transmitted through the internet.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including enquiry handling, customer communication, marketing, legal compliance, record keeping, and business requirements.

If your information is no longer required, we may delete, anonymize, or securely store it as per applicable laws and internal policies.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Raise a grievance regarding the use of your personal data
• Request information about how your data is being processed

To exercise these rights, you may contact us using the contact details provided below.

10. Communication Preferences

If you no longer wish to receive promotional communication from Rosero Infra LLP, you may request to opt out by contacting us through email, phone, or WhatsApp.

Please note that even after opting out of promotional messages, we may still contact you for important service-related, legal, or transactional communication if required.

11. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment pages, map links, property portals, or external resources.

Rosero Infra LLP is not responsible for the privacy practices, content, or security of such third-party websites. We encourage users to read the privacy policies of third-party websites before sharing any personal information.

12. Children’s Privacy

Our website and services are intended for individuals who are legally eligible to make property-related enquiries and decisions.

We do not knowingly collect personal information from children. If we become aware that personal information of a minor has been collected without proper consent, we will take appropriate steps to delete such information.

13. Accuracy of Information

Users are responsible for ensuring that the personal information they provide is accurate, complete, and up to date.

Rosero Infra LLP shall not be responsible for any issue arising due to incorrect or incomplete information submitted by the user.

14. Real Estate Information Disclaimer

The information provided on our website, advertisements, brochures, social media posts, and digital platforms is for general informational and promotional purposes only.

Project details such as pricing, availability, specifications, amenities, layouts, offers, possession timelines, and other information may change from time to time and are subject to approvals, terms, conditions, and applicable regulations.

Users are advised to verify all project-related details directly with Rosero Infra LLP before making any purchase, booking, or investment decision.

15. RERA and Regulatory Compliance

Rosero Infra LLP aims to follow applicable real estate regulations, including RERA-related requirements wherever applicable.

Project details, approvals, registration numbers, and statutory disclosures should be verified from official project documents, RERA portals, or authorized representatives before making any decision.

16. Changes to This Privacy Policy

Rosero Infra LLP may update or modify this Privacy Policy from time to time to reflect changes in legal requirements, business practices, technology, or website features.

Any updates will be posted on this page with a revised effective date. Users are encouraged to review this page periodically.